Terms & Conditions

These terms and conditions shall govern the relationship between us and you and shall prevail despite the existence of any printed or other conditions even if such conditions purport to take precedence. Please read them carefully.

Special Offer Terms & Conditions

On this page you will find the additional terms and conditions that apply to special offers as they occur from time to time. These terms apply in conjuction to our regular terms and conditions.

Black Friday 2017 Dedicated Server Offer Terms

These terms shall apply to the specials offers made available on Friday 24th November 2017 in addition to our standard terms and conditions.

  • 1) There is no cash alternative to any of the promotional items provided with this offer.
  • 2) The minimum term of the contract is 12 months.
  • 3) The offer is only open to residents of the UK.
  • 4) The promotional items will only be delivered to the cardholders address within the UK. We will not deliver to PO Boxes.
  • 5) For fraud prevention purposes two forms of identification will be required in order to verify identity and address details one of which much be government issued photo ID such as a driving licence which must be supplied to us along with a copy of a recent utility bill such as gas or electricity bill or a recent bank statement that clearly shows your address.
  • 6) You accept there is no right of cancellation for this offer and agree to waive all other rights in this regard. Should we accept a cancellation due to any extraordinary circumstances at our sole discretion you agree that you will be liable to repay to us the cost of the promotional offer plus any delivery charges or to return the item in original unused condition in it’s sealed packaging entirely at your own cost.
  • 7) All guarantees or warrantees in relation to the promotional items must be dealt with the manufacturer directly and we accept no liability in relation to these items.
  • 8) Should the you fail to honour the full term of the contract you agree that you will be liable to us for the full value of the 12 month term of the contract.
  • 9) The offer is not available in conjunction with any upgrade or change of service to an existing dedicated server already supplied by Hosting UK.
  • 10) Our 30 Day Money back guarantee does not apply to this offer.

Black Friday 2017 Domain Name, Hosting and VPS discount

These terms shall apply to the special offers made available on Wednesday 22nd November 2017 anin addition to our standard terms and conditions.

  • 1) There is no cash alternative to the offer.
  • 2) The offer is only available when the promotion code BLACKFRIDAY has been used.
  • 3) If the promotion code is not used the offer will not apply and no discount will be applied.
  • 4) For domain names the offer will discount the chosen registration term only and subsequent renewals will be at full price.
  • 5) For hosting and VPS or Cloud the offer will discount the initial chosen billing term only and subsequent renewal terms will be at full price.
  • 6) If the offer is chosen in conjunction with an upgrade or downgrade to an alternate hosting plan or package any resulting credit balance will remain on the customer account and will not be eligible to be refunded.
  • 7) Our 30 day money back guarantee does not apply to any products or services ordered under this offer.

Black Friday 2016 Special Offer Terms

These terms shall apply to the specials offers made available on Friday 25th November 2016 in addition to our standard terms and conditions.

Dedicated Server Offer

  • 1) There is no cash alternative to the Xbox One S with Fifa 17 bundle.
  • 2) The minimum term of the contract is 12 months.
  • 3) The offer is only open to residents of the UK.
  • 4) The Xbox will only be delivered to the cardholders address within the UK. We will not deliver to PO Boxes.
  • 5) For fraud prevention purposes two forms of identification will be required in order to verify identity and address details one of which much be government issued photo ID such as a driving licence which must be supplied to us along with a copy of a recent utility bill such as gas or electricity bill or a recent bank statement that clearly shows your address.
  • 6) You accept there is no right of cancellation for this offer and agree to waive all other rights in this regard. Should we accept a cancellation due to any extraordinary circumstances at our sole discretion you agree that you will be liable to repay to us the cost of the Xbox One Bundle or to return the item in original unused condition in it’s sealed packaging entirely at your own cost.
  • 7) All guarantees or warrantees in relation to the Xbox Bundle must be dealt with the manufacturer directly and we accept no liability in relation to these items.
  • 8) Should the you fail to honour the full term of the contract you agree that you will be liable to us for the full value of the 12 month term of the contract.
  • 9) The offer is not available in conjunction with any upgrade or change of service in relation to any other dedicated server.
  • 10) Our 30 Day Money back guarantee does not apply to this offer.

Shared Hosting Black Friday Discount

  • 1) The offer is available for new service subscriptions made via an online order from our web site.
  • 2) The offer does not extend to upgrades or downgrades from existing services.
  • 3) The discount given will apply for the billing period chosen only.

Further information from Hosting UK

If there is any information you can't find on our web site or that we have not included here please ask by either calling 01745 586070 or submit a query

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'i'd like to thank Alex and Jonathan for their help in transferring our site to your servers. as you know, this can be a tricky process, but their competent and pleasant support had made all the difference. the site migration went seamlessly and it's working perfectly' - Richard Chisnall Read More