I know our customers are keen to know what happened last week when we experienced a network outage.  A good number of you have contacted us to find out when they can expect the full Service Interruption Notice (SIN) or reason for outage. Typically, these are turned around quickly, however, while the cause of the… Keep Reading

Changes we’ve made The General Data Protection Regulation’s (GDPR) comes into force on 25th May and as with all things well planned, there’s been the inevitable last-minute scramble to get those last few things checked off. We’ve got a few things to do still, but we’re sure customers are keen to know how we’ve been… Keep Reading

(update 6th April 2088 – Customers who were affected who require the official service interruption notice, please contact support.) If you’re a customer then you’ve seen this I hope.  I sent it to all of our customer account contacts earlier this afternoon.  Of course, you may have been affected and we’re not on the distribution list,… Keep Reading

We’re often asked why we create awkward to remember passwords when customers accounts are set up, or why we sometimes point out to customers that simple passwords are a bad idea. Here’s a video where Edward Snowdon has a (light hearted) discussion on the subject. We hope you’ll enjoy it – but take it seriously!

The very first domain name ever registered was Symbolics.com on March 15, 1985. Since then over 288 million domain names have been registered worldwide. The .com and .net domain extensions account for approx 130.6 million domain names – which is not surprising since for many years there was only a small number extensions such as… Keep Reading

WTF ?!!!

There were a few new domain name releases yesterday to join the ever increasing range of new and in some cases descriptive TLDs. As per the title of this post, among those released was .wtf (if you don’t know what it stands for ask somebody else) joined by .fail making them my new favourite domain types,… Keep Reading