Spam gets through. It is a fact of life. We are no exception. If anything we are more of a target than yourselves, as be it Salesmen, Accountants, Network or Systems Engineers – they are likely to have access to some resources that would be both ‘interesting’ and ‘fun’ to your average, and your not-so-average… Keep Reading

..or so it seems from a support point of view. Something we are seeing echoed across the marketplace. This is part one of a two piece article – lets talk about the most obvious and wider reaching implication that effects shared hosting – spam, and blacklisting. The trouble that comes from outbound spam that originates… Keep Reading

But is it our fault?

Recently we’ve seen an increase in the number of customers who have contacted us with problems sending email. When connecting to our mail servers they have had an error trying to send.

On checking mail server logs we’ve discovered that the reason they are having problems is that our mail servers have rejected the connection. On checking the connecting IP address it seems their IP address is blacklisted at various RBLs that track IP addresses used for spamming.