Contact Us
Need to get in touch with us?
You can log a ticket from here, find out how to call us or where we can be reached.
We would love to hear from you
Need to speak sales, support or billing? You can contact Hosting UK using any of the following methods.
Sales
Contact our sales department using any of the methods listed below or alternatively use the contact form (on the right or below, depending on your device).
- Tel: 0300 131 9608
- Monday to Friday - 9:00 am to 5:30 pm
- UK Public Holidays - Closed
- E-mail: sales@hostinguk.net
- Monday to Friday - 9:00 am to 5:30 pm
- UK Public Holidays - Closed
Support hours of operation
Normal support operation hours are:
Telephone support:
Monday to Friday - 9:00 am to 5:30 pm
UK Public Holidays - Closed
E-mail support:
Inside normal operating hours a response can be expected within two hours. Outside normal operating hours the average response time is higher.
Get SupportNote: Please log your ticket via e-mail before calling. This ensures that it is allocated to the engineer most suitable to address your query. Have your ticket number ready when calling. The ticket number is returned when first raising your issue via e-mail and is located within the subject field of all related e-mails.
Support
We offer a 4 step support process which aims to point you in the right direction to help us get your issue resolved in the fastest possible time. Click here to start our 4-step process below...
Billing hours of operation
Our billing team are available as follows:
Telephone:
Monday to Friday - 9:00 am to 5:30 pm
UK Public Holidays - Closed
Other e-mail addresses
- E-mail: abuse@hostinguk.net
- For abuse reports, spam reports etc.
- E-mail: vendors@hostinguk.net
- For vendors (to send product literature etc)
Note: Where possible please log your ticket via the portal before calling and have your ticket number ready when calling. The ticket number is returned via e-mail after you first raise ypour issue and is located within the subject field of all related e-mails.
Please try to provide as much relevant information as possible as this will aid resolving your issue more quickly.
Postal address
- Hosting UK
- Unit 24 Ffordd Richard Davies
- St Asaph Business Park
- St Asaph
- LL17 0LJ
- United Kingdom
Registered address
- Hosting UK
- Easyspace Limited
- 11-21 Paul Street
- London
- EC2A 4JU
Getting here
If you are coming to see us for a meeting then we also have a PDF map available - click here to download.
Job Vacancies
Any job vacancies are posted on our group careers page.
Registration Nos.
Registered in Wales & England, Company Registration: 03405586
VAT Registration: GB 751 5372 35