Managed Dedicated Servers
Peace of mind for your business

Managed Hosting with Hosting UK is truly managed - end to end.

As part of a wider group, we are in a special position of being able to offer you managed solutions from the network & datacentre through to the application. Our teams of system administrators and support specialists are on hand throughout your journey working with us, as part of the team.

Hosting UK is your team.

Hosting UK are among the few providers offering true end-to-end management of your dedicated server.

We are able to provide ‘soup to nuts’ server management because our group owns and operates our own datacentres, networks, and we employ our UK teams directly .

Typically, customers of this service work with our teams to ensure that the service wrap suits the application, and the ongoing maintenance is exactly what is required.

When things go wrong (they will – that’s life), we are on hand 24x7 – and promise a 15-minute response time to an alert or query.

15min Response to Critical Tickets 24×7×365
Proactive Monitoring: Server & Infrastructure
24×7 Proactive Response to Alerts
Allocated Sys Admin time per month
Scheduled Backups & Managed Restore
Management Operating System (OS)
Automatic OS Updates
Management of Core Services
Control Panel Management & Updates
24×7 support via Telephone or Live Chat
Plesk or cPanel included & Standard
Application Management (if applicable)
Team monitoring threats.

Group Infrastructure

We own the Datacentres

Our state-of-the-art UK facilities ensure maximum uptime and performance.

We own the UK Network

Secure and reliable data management & routing

We directly employ our teams

We are a proud UK based business, powered by amazing UK based teams.

Team monitoring threats.

Group Security Operations Centre

Continuous Monitoring Threat Protection

Our experts monitor our infrastructure 24/7 to mitigate risks proactively.

Vulnerability Management

We stay compliant with the latest security standards.

Compliance

Our teams ensure regulatory adherence.

Team monitoring threats.

Group Network Operations Centre

Network Monitoring 24/7

Our advanced systems ensure your network is constantly monitored for performance.

Incident Detection & Rapid Response

We Respond quickly to potential threats.

Network Maintenance 24x7

Keeping your network operational round the clock.

Team monitoring threats.

Additional Services - On Demand.

Firewall Configuration and Management

Custom firewall solutions & setup to secure your environment.

Security Hardening and DDoS Mitigation

We ensure robust security for your services.

Malware Scanning & Removal

We proactively detect and remove threats.

Caching & Speed Enhancements

We can help to improve your hosting & application performance.

You can apply our managed service around any of our servers...

Professional Dedicated Server ManagementHow it works…

Server Management

When you decide that you want to work with our teams, we will talk your through the options in detail – but below is a summary of how things work.

  1. Design and Architect
    • You choose, or work with us to design your desired configuration
  2. Configuration and Testing
    • Install OS and Control Panels.
    • Test the configuration.
    • Setup Monitoring & Alerting.
    • Security Hardening.
    • Test and hand over credentials.
    • Agreed handover.
  3. VIP Account Setup
    • Priority access to our team and system administrators 24x7x365
    • 15 min response times to your queries
    • Expert help and assistance / advice when YOU need it
    • Priority updates for Security / OS / Control Panels / Backups
  4. Configuration and Testing
    • Our group teams monitor Global Operations – Network & Infrastructure
    • Our Sys Admin teams monitor and proactively handle any alerts
    • We will proactively advise on any changes that are required as and when
    • If you need to reach out – we will be there.

Professional Server ManagementWhat if it all goes wrong?

After 26 years in the business – we realise that things do go wrong sometimes.

The only thing you want to know is what we will do for you when it does? Below are some real obfuscated examples of issues some of our customers faced and what our team did to help them. They are real and honest and will give you an idea of what it is our teams do in the real world.

Providing dedicated server hosting is straightforward; the real challenge lies in how quickly & effectively we resolve issues when they arise. We have your back.

Team monitoring threats.
03:35am

Alert Identified

03:40am

Problem Identified - Server was unresponsive due to CPU load

04:07am

Remedy - Chrome was installed and creating excess processes that were slowing the server, uninstalled Chrome.


05:34am

Alert Identified

05:47am

Problem Identified - VM stuck at Grub bootloader

07:04am

Remedy - Fixed Grub bootloader from grubcli to restore VM services


12:22pm

Alert Identified - Hosts down xxxxxxxxxxx.co.uk

12:25pm

Problem Identified - Hosts down xxxxx.co.uk

01:55pm

Remedy - Escalations engineer identified error and ran an XFS repair to correct the issue with the file system.


10:22pm

Alert Identified

10:30pm

Problem Identified - Server failed due to Multiple Disk & RAID card failure

03:05am

Remedy - Server was fully restored and working by 3:05pm after Bare Metal Restore to a brand-new chassis.

Further information from Hosting UK

If there is any information you can't find on our web site or that we have not included here please ask by either calling 01745 586070 or submit a query

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'This is fantastic service... Sincere thanks... Many thanks and best regards.' - Lloyd Townsend Read More