Under the Hood

    Infrastructure built for performance

    Our Maidenhead data centre delivers enterprise-grade networking, resilience, and security - purpose-built for demanding hosting workloads.

    Tier 3
    Facility Standard
    2,800m²
    Across Nine Halls
    24/7
    On-Site NOC
    36hr
    Generator Runtime
    Maidenhead, UK

    Our Data Centre

    Our servers live in a purpose-built Tier 3 facility west of London: 2,800m² (30,139 ft²) of resilient, secure space across nine data halls, with diverse high-speed connectivity to Tier 1 national and international carriers.

    Purpose-Built, Tier 3

    2,800m² across nine data halls on a major fibre corridor, with direct routes to LINX, Telehouse and Equinix in London.

    26+ Staff On Site

    A manned operations centre running 24x7x365, with engineering teams in the building for immediate fault response.

    Rapid Hardware Replacement

    Extensive on-site spares covering servers, networking, and critical infrastructure for sub-hour component swaps.

    Certified facility

    The data centre operates under independently audited standards.

    • ISO 9001
    • ISO 27001
    • ISO 22301
    • ISO 50001
    • PCI DSS Level 1
    • Cyber Essentials Plus
    Connectivity

    Network & Connectivity

    Multi-terabit capacity with diverse carrier routing ensures your traffic always takes the fastest path - with zero single points of failure.

    Three Diverse Fibre Routes

    Three physically diverse fibre paths enter the facility, so no single cable cut can isolate the site.

    Tier 1 Carrier Blend

    BT, Level 3, Virgin Media and Zayo deliver a blended, resilient transit mix with automatic failover between carriers.

    Direct London Peering

    Direct peering into LINX, Telehouse and Equinix in London keeps UK and European latency consistently low.

    24-Hour On-Site NOC

    A Network Operations Centre staffed around the clock inside the building, watching capacity and routing in real time.

    Hardware

    Server Hardware

    Enterprise-grade components chosen for reliability and raw performance - with on-site spares for rapid swap-outs.

    Latest-Gen Intel & AMD Processors

    Enterprise-grade CPUs with high core counts and clock speeds, optimised for hosting workloads and parallel processing.

    NVMe SSD Storage

    Ultra-fast NVMe drives across all platforms deliver sub-millisecond I/O, dramatically accelerating database queries and page loads.

    ECC RAM & Redundant Memory

    Error-correcting code memory ensures data integrity under load. No silent corruption, no unexpected crashes.

    Extensive On-Site Spares

    A large repository of server components, networking hardware, and critical parts - enabling rapid replacement without courier delays.

    Resilience

    Power & Security

    Dual diverse 11 kV supplies, N+1 generators and UPS, and defence-in-depth physical security - your services stay online no matter what.

    2 x 8 MVA Diverse 11 kV Feeds

    Two independent 8 MVA utility supplies at 11 kV, backed by 6 x 1.5 MVA diesel generators in N+1 configuration.

    36-Hour Generator Runtime

    Full-occupancy generator runtime of 36 hours, with a 10-hour fuel replenishment SLA to extend it indefinitely.

    N+1 UPS Protection

    6 x 600 kVA and 4 x 500 kVA UPS units in N+1 configuration bridge every transfer between mains and generator.

    Layered Physical Security

    A 3-metre secure perimeter, proximity card or biometric fingerprint access to data halls, internal and external CCTV with 90-day retention, and 26+ staff on site.

    Environment

    Cooling & Fire Protection

    Precision cooling, early smoke detection and gas suppression keep the halls at a stable temperature and protect your hardware.

    22°C ±2°C, N+1 Cooling

    Precision CRAC units in N+1 configuration with fully redundant air handling hold the halls at a steady 22°C ±2°C.

    75 kW/m² Cooling Density

    Cooling designed for high-density racks, so dense compute and GPU workloads run without thermal throttling.

    VESDA & Gas Suppression

    Dual-zone VESDA aspirating smoke detection paired with double-knock Fike gas suppression across the halls.

    Underfloor Fluid Detection

    Underfloor fluid detection alerts on-site engineers to leaks long before they can reach live equipment.

    Backups

    Backup & Recovery

    Automated, encrypted, and off-site - your data is protected with enterprise-grade backup infrastructure.

    Automated Daily Backups

    Every account is backed up daily with encrypted snapshots stored across geographically separated locations.

    7-Day Retention

    Full 7-day rolling backup retention so you can restore to any point in the last week with a single click.

    Database-Level Snapshots

    MySQL and MariaDB databases are snapshotted independently, enabling granular recovery without full-site restores.

    Encrypted Off-Site Storage

    Backup data is AES-256 encrypted and replicated to a secondary facility for disaster recovery readiness.

    Sustainability

    Green Hosting

    Performance shouldn't cost the planet. Our facility hosts the UK's first solar-powered data centre roof, runs at a measured PUE of 1.6, and is certified to ISO 50001 for energy management.

    The UK's First Solar-Powered Data Centre Roof

    A rooftop photovoltaic array generates clean energy on site, cutting grid draw during daylight hours and lowering the facility's carbon footprint.

    PUE of 1.6

    Power Usage Effectiveness is measured and reported at 1.6, with continuous monitoring of cooling and power efficiency across all nine data halls.

    Hardware Lifecycle Management

    Decommissioned hardware is refurbished, repurposed, or responsibly recycled through certified WEEE partners - minimising e-waste at every stage.

    ISO 50001 Energy Management

    The facility operates a certified ISO 50001 energy management system, so efficiency improvements are audited rather than assumed.

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