Digital Five
1,000 websites moved so far.
With far more to come.
A UK digital growth agency - websites, SEO, online ads and business phone systems for more than 10,000 businesses - that outgrew its hosting on speed and support. Now on one Managed Dedicated Platform, with our engineers on hand 24x7.
- 1,000
- Websites moved so far
- One
- Managed Dedicated Platform
- 24x7
- Full support cover
A digital growth agency whose business runs on WordPress
Digital Five describes itself as a growth partner - "trusted by over 10,000 businesses so far, from local start-ups to national brands". Nearly 20 years in, its in-house UK team designs and builds WordPress websites, runs SEO and paid campaigns, and supplies business phone systems, on a promise it states plainly: "We only succeed when our clients do."
Every one of those sites carries the agency's name, so the speed, security and support behind the platform reflects directly on its customer relationships.
Outgrown the previous hosting company - on speed and on support
Digital Five had outgrown its previous hosting company for both speed and support. As an agency hosting clients' websites, it needs those sites to be hosted securely and quickly - and when something needs attention, it needs a fast response from support on a 24x7 basis, not the next working day.
What it needed was its own platform: isolated, sized to its workload, actively managed, and backed by guarantees it could pass on to its own clients.
What the move had to solve
Beyond raw speed, Digital Five needed a platform that kept up with how its clients' sites are found, managed and supported.
Speed
Shared reseller hosting had run out of headroom - the agency needed consistently fast performance for every client site, not best-effort capacity shared with strangers.
Control of indexing for AI
As AI assistants increasingly point people to websites, Digital Five wanted proper control over how its clients' sites are indexed and presented to AI crawlers.
Support and management
A hosting partner that actively manages the platform - monitoring, patching and escalating - rather than waiting for a ticket to be raised.
A better SLA
Contractual guarantees of uptime and response times, backed by a managed SLA the agency can stand behind when its own clients ask.
A Managed Dedicated Platform, built for scale
We designed and built dedicated Maidenhead hardware around Digital Five's estate, with 1,000 websites moved so far - and we continue to run and support the platform for them.
Dedicated Maidenhead hardware
One high-performance dedicated platform, sized to Digital Five's WordPress estate - no shared resources, no noisy neighbours.
Managed SLA
A contractual managed SLA covering uptime, response times and proactive monitoring, backed by our 24x7 teams.
24x7 follow-the-sun support
Monitoring, patches and escalation handled by our own engineers, with UK-led support around the clock.
Fully isolated environment
Their own hardware and their own SLA - so client sites no longer compete with anyone else's workloads.
Zero-downtime migration
1,000 WordPress sites moved from a competitor's shared reseller platform, without a hiccup.
UK data centre hosting
Customer sites stay in our Maidenhead data centre, under Digital Five's policies and control.
The migration itself was a really good managed one: planned, staged and carried out by our engineers with full support cover 24x7, ready to address challenges as they appeared and to react to any issues the moment they surfaced.
Since the move, the platform has kept pace with the changing nature of Digital Five's production and delivery - and we've been happy to adapt with it, sizing and shaping the platform as the agency's portfolio grows. With 1,000 WordPress sites moved so far and far more to come, the story is very much still being written.
1,000 websites moved so far - with far more to come
1,000 WordPress sites moved so far, with far more to come - the platform grows as the agency grows.
Zero downtime incidents since the migration, with customers noticing the difference straight away.
Full 24x7 support cover, ready to address challenges and react to any issues - and to adapt as production and delivery change.
"Hosting UK built us a platform that scales with our agency, and above all supports us and our customers 24x7."
Your own dedicated platform,
fully managed by our engineers.
When shared hosting runs out of headroom, we'll design and build a dedicated managed platform for your workload - your own hardware, your own isolation, your own SLA.