We’re often asked why we create awkward to remember passwords when customers accounts are set up, or why we sometimes point out to customers that simple passwords are a bad idea. Here’s a video where Edward Snowdon has a (light hearted) discussion on the subject. We hope you’ll enjoy it – but take it seriously!

It seems there are issues with CentralNic and the gb.com domain name suffix as the name servers for the domain have been pointed away from CentralNic. We first became aware when customers with that extension raised support tickets as their domains were not working.  Since then we’ve become aware that the gb.com domain has been… Keep Reading

But is it our fault?

Recently we’ve seen an increase in the number of customers who have contacted us with problems sending email. When connecting to our mail servers they have had an error trying to send.

On checking mail server logs we’ve discovered that the reason they are having problems is that our mail servers have rejected the connection. On checking the connecting IP address it seems their IP address is blacklisted at various RBLs that track IP addresses used for spamming.